Fred Cook (Chair) - Mr. Cook has worked for two successful British Columbia credit unions at a senior technology management level for over 19 years. He is currently with North Shore Credit Union as CIO, VP Central Services and Facilities. He has a solid industry background with an entrepreneurial mindset with a focus on leveraging current technologies to introduce new business opportunities. Over the years, Mr. Cook has been involved with a number of industry related committees. He was appointed to the Board in 2006.
Jeremy Trigg (Vice-Chair) - Mr. Trigg has been with Vancity Savings Credit Union for 26 years. He has been in his current position, Director of Facility Management since 1992. He has been involved with ATM and EFT/POS issues since 1986 and FICANEX Services since May 1999 when he played a key role in the formation of the company. Mr. Trigg also served as the President of FICANEX Services Limited Partnership until late 2007. He was appointed to the Board in January 2008.
Rick Kelln - Mr. Kelln has over 22 years of financial services experience including diverse roles in Retail Banking, Investments and Securities. His current role at HSBC Bank Canada is Senior Vice President of Retail, Sales & Service responsible for Direct Channels within HSBC. Mr. Kelln has a unique view of the global landscape including regulatory and technology changes that will impact the way customers access and process banking transactions in the future. Having held several executive roles he is able to think and manage strategically.
Christopher Goodman - Mr. Goodman is the Associate Vice President, Technology at G & F Financial Group in British Columbia. He has experience and success in aligning technology to enable and support strategic direction. Mr. Goodman started with the credit union in 1997 and has provided leadership and guidance through twelve years of significant growth. He has been active in the Open Solutions Canadian Client Association Executive for 5 years and is currently serving as Chair Person. He has played a key role in liaising between clients and Open Solutions articulating and negotiating outcomes for Canadian Strategic Priorities.
Darrell Jaggers - Mr. Jaggers is Vice President, Information Systems at Island Savings Credit Union in British Columbia. He is a highly competent leader with a deep level of technical knowledge in areas related to FICANEX Services. Mr. Jaggers has a broad understanding of a financial services organization’s key functions. He is financially literate and an excellent contributor to progressive improvement initiatives. Additionally, Mr. Jaggers is viewed as a leader within his credit union peer group.
Simon Chan - Mr. Chan is Associate Vice President, Relationship Management for Manulife Bank of Canada. He is esponsibler for ensuring the Bank's Service Centre teams are well positioned to further improve client retention. He is also responsible for developing key distributor relationship management capabilities through specialized teams. Mr. Chan has diverse background in banking, investment management, and group pensions where he has held a variety of roles in finance, sales & marketing, operations, projects and training. Mr. Chan holds a Masters of Business Administration from Wilfrid Laurier University, Waterloo, and Honors Bachelor of Arts in Psychology, University of Waterloo. Mr. Chan is also holds the CFP designation.
Denis Laframboise - Mr. Laframboise is the Chief Executive Officer of Your Credit Union located in Ontario. He has played a major role in the cooperative movement for the past 31 years. He has in-depth knowledge in the management, operation and development of both the caisse populaire and credit union network. He has an extensive background in business development, technology and operations and has previous Board experience including many related committees and community programs.