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Code of Conduct for Debit and Credit Cards

April 28, 2015

On April 13th, 2015 Finance Minister Joe Oliver released an update to the Code of Conduct for the Credit and Debit Card industry in Canada.  There were 3 new elements to the Code dealing primarily with improved transparency between merchants and consumers for Point of Sale (POS) services and provisions that apply specifically to mobile payments.

Although the changes to the Code do not impact our ATM debit network, as a Participant of the Payment Card Network Operators Group we are working closely with the Financial Consumer Agency of Canada to ensure we fully support the revised code.


May 17, 2010

FICANEX Services announced today that THE EXCHANGE® ATM Network is adopting the Code of Conduct for Credit and Debit cards in Canada as released and amended by the Minister of Finance May 11, 2010.

Of high importance to all Members of THE EXCHANGE® ATM Network is that the Code permits the continued co-existence of THE EXCHANGE® application on Canadian consumers’ debit cards allowing them to retain the many additional benefits of membership in THE EXCHANGE® network. 

“Minister Flaherty has provided a Code of Conduct that will ensure fair practices are maintained for the benefit of both merchants and consumers.  Most importantly, Canadian debit card holders for the many Members of THE EXCHANGE® network will continue to receive the benefits and services they have come to expect from THE EXCHANGE® network,” expressed Fred Cook, Chair of the Board of Ficanex and THE EXCHANGE® network.

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